Wednesday, October 12, 2011

Ethics

On the day to day bases an ethical dilemma usually rises. One situation that recently stands out in my life took place at my job. I work at an Italian restaurant, and because us college kids were heading off to school my employer had to start hiring new employees. It was the fourth day my manager was training a girl who would eventually become a manager as well. On a busy Saturday night the tempo picked up as more and more customers filled up the restaurant. I walked into the kitchen after serving my tables and this new manager scolded me for not getting a table of 12's food out right away. The new manager started grabbing plates and lead me to what my table was waiting on and I guided her out to my 12 top. Meanwhile, when I make my next trip back to the kitchen my manager starts yelling at me for taking out the wrong pasta which not only set back the cooks but another waitress. At that very instant I could have easily thrown this new manager in training under the bus after she scolded me for doing the right thing ( waiting for MY food to be done) but I took the blame and the humiliation for the night. In this situation there's no clear ethical decision, or at least in my opinion. I could have stood up for myself and allowed this new manager to get screamed at in front a group of her future employees or take the blame. I like to think I did the right thing but in every case someone could look at it a different way. I believe there is no true line of ethics since everyone has their own stand point, but hopefully everyone is open enough to learn from one another. While put in a situation id hope they'd do one to others what they wish would be done to themselves.

7 comments:

  1. I know exactly where you're coming from because I've worked in the restaurant business since I have been fifteen. I think you did the right thing because the new manager saw that you took the blame for her and now you might be on her good side. This kind of stuff happens all the time. Managers have to deal with a lot of pressure and when it gets super busy they sometimes mess up.

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  2. I also think you did the right thing. I worked at a restaurant too, and those kinds of mistakes are common but I think people blow it way out of proportion. Most of the time, restaurant managers have a hard time keeping their cool (in my opinion). I feel like at the end of the day, it's more important to treat your employees with respect than get a customer's food out five minutes quicker.

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  3. I think you did the right thing and were the better person in the situation staying collective.

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  4. You have much more self control then me...i would have let her have it.

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  5. I agree with Amb... your self control is pretty impressive. Not quite sure what I would have done in that situation.

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  6. I couldn't have said it better myself. The true definition of being ethical is exactly that, "do on to others that they wish would be done to them."

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  7. I've heard a lot about ethics issues in italian restaurants. I used to work at onetoo

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